Meet & Assist Services

Our airport meet & greet service is better suited to the challenges of modern international travel.

At JKIA airport, we offer elegant , tailored Meet & Assist services to ensure a smooth transition through the airport, whether you are arriving or departing.

Pre-boarding and post-landing security inspections and other formalities at airports are one of the most stressful aspects of flying, according to 50% of passengers. What if there was a way to make your air travel problems go away? Is there a true specialist who can help you find the love of flying once more?

  • Are you worried that your elderly parents or relatives would struggle to navigate the airport on their own? Our Meet and Assist services are intended to make the elderly feel at ease while they are on the ground.
  • Do you have a guest, a family member, or a business client who could require assistance at the airport? Our personnel will make sure they have a taste of traditional Kenyan hospitality.
  • Are you concerned that your youngster, who is traveling alone, would be terrified or lonely? We know how to make your little one smile and look forward to flying alone because we have years of experience.

Hundreds of passengers, just like you, have felt welcomed and cared for at the JKIA International Airport at Nairobi’s arrival, departure, and transit lounges thanks to Grand Voyage. We assist passengers in clearing security checks faster, resolving any baggage issues that may arise, and providing pick-up and drop-off services to and from the airport. Regardless of whose airline you are flying with or the time of your departure or arrival, you can rest assured that our representative will be there to greet you with a smile.